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Product Types

Creating and assigning Product Types, and conducting a Product Tag Audit

Product Types can be assigned to items in order to separate the menu according to how they will print. Once the docket printers have been configured, Product Types are responsible for determining where a product prints. For example, all beverages might print to the bar, and will therefore have a "Bar" Product Type.

Create a Product Type

  1. Select Catalogues > Product Modifiers

2. Select "+ Add Product Modifier" in the top right hand corner and name your Product Type.

Assign Product Types

  1. Select Web Ordering > Menus and open your menu.

2. Click the icon next to "Edit Menu Items" in the top right hand corner to open the options menu and click "Assign Product Types".

3. Select the items you wish to assign the Product Type to and choose the Product Type from the drop down menu on the right hand side.

4. Click the "Assign Product Types" button in the bottom right hand corner and save your menu.

Product Tag Audit

If you haven't assigned a Product Type to a product, it will automatically be given the "Default" tag. Unless you configure a docket printer to print items tagged "Default", any products with that tag will not print when ordered.

In order to check if any items have been left untagged, you can complete a Product Tag Audit. This can be done by opening Reporting > Product Tag, selecting the "Default" tag from the drop down menu and clicking the Generate Report button in the bottom right hand corner.

If there are untagged items, a pdf will be downloaded containing the items. If not, a message will appear saying "the report has no pages".

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