Chewzie initiates a daily catalogue sync that imports updates from your POS (e.g. price, product description) which will then reflect in your back office and menu. However, you can disable price and name updates from the POS sync for specific products which is useful for menu specials.
Sometimes it is useful to suppress updates from the POS for specific items, while allowing other items to continue to update on the nightly schedule. A typical use case for this is daily menu specials where the item name and price are updated regularly, but the product PLU remains the same on the POS, e.g. The POS may have a product of "Soup of the Day", but the menu might be updated to show "Pumpkin Soup".
Below are the steps to disable POS updates for specific items:
Step 1. In the Chewzie back office navigate to go to 'Chewzie Ordering', select 'Menus' under 'Menu', then click on the menu where the item is in.
Step 2. Click on the 'Category' where the product listed in.
Step 3. In the menu item list, click on the columns options and choose 'Updates from POS' to show the column.
Step 4. By default, all items are enabled to receive POS updates. To disable, untick the items that you do not want to be updated from POS.
Step 4. Click 'Save Menu' to save the set up.
NOTE
Once the 'Updates from POS' has been disabled, you will need to manually manage price changes since price updates will no longer come from the POS.