Fixed price or percentage based surcharges can be applied on an order
There are 3 mechanisms for applying Surcharges:
-
Processing Fee
-
Order Type Surcharge is configurable per order type, e.g. Delivery fee
-
Scheduled Surcharge is applied based on configured time period, e.g. Public holiday surcharge.
Processing Fee
A processing fee is a static percentage amount that is charged on the final order amount for every transaction for a Store. It is applied after all discounts and other surcharge types have been applied.
Processing fees are configured on the Store in Chewzie Back Office > Web Ordering > Stores
Select the "Detailed View" at the top of the store screen to see the extended options:
The Payment Processing Fee is configured in the "Pricing" section:
Order Type Surcharge
Order Type surcharges allow different Surcharge amounts to be applied per order type (Pickup, Delivery, Table). They are applied first before Scheduled Surcharges and Processing Fee.
Order Type Surcharges are configured on the Store in Chewzie Back Office > Web Ordering > Stores
Select the "Detailed View" at the top of the store screen to see the extended options:
The Surcharges are configured in the "Pricing" section:
The list of surcharges available for selection are configured under Pricing > Surcharges. See below.
Surcharge Configuration
The surcharges referenced by Scheduled and Order Type Surcharges are set up under Chewzie Back Office > Pricing > Surcharges
Surcharges can be either Fixed or a Percentage of the overall order.
Scheduled Surcharge
Surcharges can be scheduled to apply at a set date/time period based on a configured schedule. This is useful for scheduling events such as Public Holidays.
Surcharge Schedules are configured under Chewzie Back Office > Pricing > Surcharge Schedule.
The list of surcharges available for selection are configured under Chewzie Back Office > Pricing > Surcharges. See below.
Scheduled Surcharges apply after the Order Type Surcharge, but before the Processing Fee.
If multiple surcharges are scheduled for the same time period, the surcharge that resolves to the highest amount will apply.
See also: Pricing and Promotion Schedules
Did this answer your question?